Shakherhat Terms & Conditions

OVERVIEW

This website is operated by Shakherhat.com, the registered name of Shakherhat.com. The terms “We,” “Us,” and “Our” refer to Shakherhat.com. By using Shakherhat.com and engaging with our products or services, you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including additional terms, conditions, and policies referenced herein and available via hyperlink on Shakherhat.com. These Terms of Service apply to all users of the website, including but not limited to browsers, customers, merchants, and content contributors.

Any new addition of features, services, or tools shall also be deemed to be subject to the Terms of Service in force. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates and/or changes to our website. Therefore, to stay updated on the Terms, please check this page periodically for changes. Your continued use of, or access to, the website, following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – GENERAL CONDITIONS

By agreeing to these Terms of Service, you confirm that you are at the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this website. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). Transmitting worms, viruses, or any destructive code is prohibited. Breaching these Terms will result in immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.

SECTION 2 – AVAILABILITY, PRICING, AND PAYMENT METHODS

Availability and pricing of all items are subject to change. If the product(s) and services you have ordered are not available, we will inform you as soon as possible and offer alternatives. If a product is no longer available after an order has been placed, we will offer alternatives or the option to cancel your order.

Prices are subject to change without notice. If a price is different from what is displayed, we will inform you before dispatching the order, and you will have the option of continuing with the order or not.

Payment methods accepted by shakherhat include:

Payment Method	Condition
Cash on Delivery	For orders valuing more than BDT 300, including delivery cost.
Online Payment	Applicable for any order amount as per company policy.
bKash Payment	Applicable for any order amount as per company policy. Merchant No: 01318140147

Note: For some products (depending on size/price/colour), we may ask for full/partial advance payment.

SECTION 3 – PRODUCTS

Products are available exclusively online through shakherhat.com. Products may have limited quantities and are subject to return or exchange according to our Return and Replacement Policy. We make every effort to display products accurately; however, due to differences in device displays, variations in product color or size may occur.

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person or per order. If we make a change to or cancel an order, we may notify you via the phone number or email provided at the time of the order. Each user account must be created under a unique registered cell phone number and email address.

SECTION 5 – DISCOUNTS & ALLOWANCES

Discounts and allowances, such as coupon codes, promo codes, gift card codes, and other offers, are reductions of the basic price of products or services. Users with multiple accounts under the same phone number or email cannot avail of discounts more than once. Promotional SMS may contain the main content of the offer, but terms and conditions are on the website. We reserve the right to change any discount offers or promotional allowances without prior notice.

SECTION 6 – THIRD-PARTY LINKS

Certain content, products, and services may include materials from third parties for better service. We are not responsible for the content, accuracy, or any other aspect of third-party websites. Please review third-party policies before engaging in any transactions.

SECTION 7 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy on Shakherhat.com.

SECTION 8 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if necessary.

SECTION 9 – ORDER CANCELLATION

Shakherhat.com reserves the right to cancel any order after finding any quality issue during Quality Control checks. We also reserve the right to cancel an order if the product is unavailable or out-of-stock.

SECTION 10 – PROHIBITED USES

You are prohibited from using the website or its contents for any unlawful purpose, to violate any regulations, or to engage in harmful activities. We reserve the right to terminate your use of the Service for any prohibited use.

a) For any unlawful purpose.

b) To solicit others to perform or participate in any unlawful acts.

c) To violate any international, federal, provincial or national regulations, rules, laws, or local ordinances.

d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

f) To submit false or misleading information.

g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.

h) To collect or track the personal information of others.

i) To spam, phish, pharm, pretext, spider crawl, or scrape.

j) For any obscene or immoral purpose.

k) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

l) Fake orders of any kind are not accepted and customers need to choose the method of payments as per company policy in order to receive deliveries of the products. Example: Customers not receiving an order after confirming it intentionally will be counted as a fake order.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted or error-free. The service is provided "as is" and "as available" without any warranty or condition. Shakherhat.com shall not be liable for any damages arising from the use of the service or products.

SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold shakherhat and its affiliates harmless from any claim or demand arising out of your breach of these Terms of Service or violation of any law or third-party rights.

SECTION 13 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful or unenforceable, it will be enforceable to the fullest extent permitted, and the unenforceable portion shall be deemed severed.

SECTION 14 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof as may be deemed fit).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

SECTION 15 – GOVERNING LAW

These Terms of Service and any agreements for services provided shall be governed by the applicable laws governing eCommerce in Bangladesh.

SECTION 16 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to update or change these Terms of Service at any time by posting updates on shakherhat.com. Your continued use of the website after changes constitutes acceptance of those changes.

SECTION 17 – CONTACT INFORMATION

For more information or if you have any queries or concerns, you can contact us at support@shakherhat.com